PRIVACY POLICY

Thank you for choosing Lux Solar Pty Ltd. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, services, and other related activities. We are committed to maintaining the privacy and security of your personal information and complying with applicable data protection laws. By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

1.1 Personal Information: We may collect personal information from you when you visit our website, fill out forms, or communicate with us. This may include but is not limited to your name, email address, phone number, postal address, and other identifying information.

1.2 Non-Personal Information: We may also collect non-personal information about your interactions with our website, such as your IP address, browser type, device information, and usage patterns.

2. How We Use Your Information:

2.1 Lead Generation: The primary purpose of collecting your personal information is to assist you in obtaining solar-related products or services.

2.2 Communication: We may use your contact information to communicate with you regarding your inquiries, requests, or to provide updates about our services, promotions, and news.

2.3 Analytics: We may analyse non-personal information to improve our website, services, and user experience.

2.4 Legal Compliance: We may use and disclose your information as required by law or when necessary to protect our rights, safety, or property.

3. How We Share Your Information:

3.1 Third-Party Partners: We may share your personal information with trusted third-party solar providers to fulfil your inquiries or requests. However, these partners are only permitted to use your information for the specified purposes and are required to protect the confidentiality of your data.

3.2 Service Providers: We may employ third-party service providers to assist us in providing our services, such as website hosting, data analytics, and customer support. These providers are bound by contractual obligations to protect your information and are not allowed to use it for any other purpose.

3.3 Business Transactions: In the event of a merger, acquisition, or sale of our company, your personal information may be transferred to the new owners or entities involved. We will notify you of any such change in ownership or control of your personal information.

4. Your Rights and Choices:

4.1 Access and Update: You have the right to access, correct, or update the personal information we hold about you. You can do this by contacting us.

4.2 Opt-Out: If you no longer wish to receive marketing communications from us, you can opt-out by following the unsubscribe instructions in our emails or by contacting us.

5. Security:

We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, or alteration. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the revised Privacy Policy on our website or through other means of communication.

Please review this Privacy Policy periodically for any updates.